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Wellness Help Desk

Wellness Help Desk

Welocity Wellness Help Desk is our honest effort to support you with any information that you may need specifically about the Lifetime Genetics Program and subsequent Action Plan provided by our Nutrigenomics Consultants.

Once our skilled Welocity Independent Business Owners (IBO) explain to you the benefits of Lifetime Genetics Program, you may choose to purchase it online using multiple payment methods. Apart from your sponsoring IBO, Welocity support staff too will be able to assist you with any queries you may have pertaining to online sign up as a preferred customer, online purchase, multiple payment methods, dispatch of the DNA Kit, saliva sample collection, expected date of report, counseling call schedule, submission of health form and action plan. Kindly refer our ‘Welocity Support’ page under the ‘Contact Us’ link.

As a valued customer of Lifetime Genetics Program, you will be assisted with any queries that you may have pertaining to Lifetime Genetics Program and the Action Plan for a period of 12 months from the date of online purchase, as a part of this program. Welocity Wellness Help Desk assistance is available during office hours i.e. from 10:00 am to 7:00 pm from Monday to Friday and from 10:00 am to 4:00 pm on Saturdays. Public holidays will be announced in Welocity News. Kindly keep your unique barcode number handy.

There are multiple ways through which you can get Welocity Wellness Help Desk assistance. You can make a personal request in our corporate office and take a prior appointment to meet our Nutrigenomics Consultants. Alternatively, you can also make a voice or video call or send your queries using the ‘Welocity Help Desk’ link in the IBO Back Office or email or WhatsApp. Our Nutrigenomics Consultants will be more than happy to serve you with a smile and answer all your queries to be the best of their ability.

Apart from this, for any information on our Welocity Wellness products, its indications, contra indications and dosage you may speak to either your sponsoring IBO or Welocity support staff. Kindly follow their instructions especially in making necessary lifestyle changes to benefit at an optimum level from our world class nutritional supplements.